Terms & Conditions

• “Services” refers to digital marketing, consultancy, BPO, event management, website development, training programs, and any other offerings provided by BizMeals.
• “Website” refers to bizmeals.in and all its sub-domains.
• “Engagement” refers to a specific project or ongoing service relationship formalised through a proposal, statement of work, or signed agreement.
• “Deliverables” refers to the work product, reports, designs, code, content, or other materials we create for you.
• “Confidential Information” refers to non-public information shared between the parties.

By using our Website or Services, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are entering into an Engagement on behalf of a company, you represent that you have the authority to bind that entity.

You agree to use our Website only for lawful purposes. You must not:

• Use the Website in any way that breaches applicable Indian or international law;
• Attempt to gain unauthorised access to any part of the Website, its systems, or networks;
• Introduce viruses, malware, or any other malicious code;
• Scrape, copy, or redistribute Website content without our written permission;
• Impersonate another person or misrepresent your affiliation;
• Use automated tools to overload or disrupt the Website.

We may suspend or terminate access at any time if we believe you have violated these Terms.

Each Engagement is governed by a separate proposal, statement of work (SOW), or signed agreement that specifies the scope, deliverables, timelines, fees, and payment terms. In the event of a conflict between these Terms and an SOW, the SOW prevails for that Engagement.

To enable us to deliver the Services effectively, you agree to:

• Provide accurate, timely information and access to required accounts, assets, and systems;
• Respond to our requests for feedback and approvals within agreed timeframes;
• Ensure you have the rights to any content, branding, or data you provide to us;
• Comply with the policies of third-party platforms (e.g., Google Ads, Meta) involved in the Engagement;
• Make timely payments as per the agreed schedule.

Delays caused by the Client in providing inputs or approvals may affect timelines, and we will not be liable for resultant delays.

Fees for Services are as specified in the applicable SOW or invoice. Unless otherwise agreed:

• Invoices are payable within 15 days of issuance;
• Retainer-based Engagements are billed monthly in advance;
• Project-based Engagements may require an advance (typically 40–50%) before work begins;
• Applicable taxes (including GST) are added as per law;
• Overdue payments may attract interest of 1.5% per month or the maximum permitted by law.

See our Refund & Cancellation Policy for details on cancellations and refunds.

Upon full payment of all fees due for an Engagement, ownership of the final Deliverables transfers to the Client, except for:

• Our pre-existing methodologies, templates, frameworks, and tools;
• Third-party libraries, fonts, or assets used under licence;
• Underlying know-how and aggregated, anonymised learnings.

We retain a perpetual, royalty-free licence to display completed work in our portfolio and marketing materials unless you request otherwise in writing. Until full payment is received, we retain ownership and a lien over all Deliverables.

Both parties agree to keep each other's Confidential Information confidential and to use it solely for the purpose of the Engagement. This obligation survives termination of the Engagement for a period of 3 years. Confidential Information does not include information that is public, independently developed, or rightfully received from a third party without restriction.

We warrant that the Services will be performed in a professional, workmanlike manner consistent with industry standards. Except for this express warranty, the Services and Website are provided “as is”. To the fullest extent permitted by law, we disclaim all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, in no event shall BizMeals be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, business, or goodwill, arising out of or related to the Services or these Terms.

Our total aggregate liability arising out of or related to an Engagement shall not exceed the total fees paid by the Client to us under that Engagement in the 3 months preceding the event giving rise to the claim. This limitation does not apply to liability that cannot be limited under applicable law (e.g., gross negligence, wilful misconduct).

These Terms remain in effect while you use our Website or Services. An Engagement continues for its stated term unless terminated earlier by:

• Mutual written agreement;
• Material breach by either party, uncured within 15 days of written notice;
• Immediate termination for non-payment, fraud, or breach of confidentiality; or
• Convenience with 30 days' prior written notice (subject to payment for work completed).

Upon termination, you must pay for all Services rendered and expenses incurred up to the termination date. Provisions that by their nature should survive — including confidentiality, intellectual property, and liability — shall remain in effect.

You agree to indemnify and hold harmless BizMeals, its officers, employees, and partners from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) your content or materials provided to us; (c) your violation of any law or third-party right; or (d) your use of the Deliverables.

These Terms and any dispute arising out of them shall be governed by the laws of India, with courts in Bengaluru, Karnataka having exclusive jurisdiction, subject to the following dispute-resolution process:

1. Negotiation: The parties shall first attempt to resolve the dispute amicably within 30 days.
2. Mediation: If unresolved, the parties shall attempt mediation under the Mediation Act, 2023.
3. Arbitration: If still unresolved, the dispute shall be referred to a sole arbitrator under the Arbitration and Conciliation Act, 1996. The seat and venue shall be Bengaluru. Proceedings shall be in English.

We may revise these Terms at any time. The updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the Website or Services after changes take effect constitutes acceptance of the revised Terms.

For questions about these Terms, please contact us:

• Email: info@bizmeals.in
• Phone: +91 8217330484
• Address: Bangalore, Karnataka, India